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العربية A2Z MEGASTORE
Synology and QNAP NAS Data Recovery in Kuwait
A NAS that powers on but shows a crashed volume, or shared folders gone after a disk dropped? Synology and QNAP build storage in layers: disks, then an array, then a volume manager, then a filesystem. We separate those layers and rebuild them from disk images rather than from the box itself.
- Synology and QNAP
- SHR, btrfs and ext4
- Work on images, not your disks
Split it into four instalmentsAvailable at the showroom with Deema, Tabby and Taly
- SHRSynology on btrfs and ext4 and its nested arrays
- QTSQNAP volume manager and storage pools
- Disk by diskImaged first; never rebuilt on the originals
- NDACompany files and staff data stay confidential
Cases we take in
Power the unit off and do not accept its offer to repair the volume before inspection.
- The volume shows as Crashed or Degraded
- The unit runs but the shared folders are gone
- Two or more disks dropped out of the internal array
- The unit asks to initialise the disks at startup
- A DSM or QTS upgrade broke the volume
- A shared folder or snapshot deleted by mistake
- The unit will not boot or does not appear on the network
- A disk was replaced and the rebuild stopped halfway
Why a NAS is not repaired from its own interface
The interface offers tempting options when something fails: repair the volume, rebuild the array, create a new one. Each of those writes to the disks, and if the disk order or the array state is not what the box assumes, healthy data becomes damaged data with no way back.
We take the disks out, numbered exactly as they sat in the bays, and image each one sector by sector. The layers are then rebuilt on the images: the array first, then the logical volume manager, then the filesystem - btrfs on current Synology units, ext4 on older ones and on most QNAP boxes.
Synology's SHR adds another layer, because it combines disks of different sizes into more than one nested array; that is exactly where generic recovery tools fail. The right approach is to read the array structure from the disks themselves and assemble it virtually.
What we work with
- Synology units on DSM with SHR and SHR-2 volumes
- QNAP units on QTS with storage pools
- btrfs, ext4 and XFS filesystems
- RAID 0, 1, 5, 6 and 10 arrays inside the unit
- Snapshots where they are available
- Mechanically failed NAS disks that need work before imaging
How the work runs
- 1
Documentation
Record bay order and the state of every disk before anything is removed.
- 2
Imaging
A full sector-by-sector image of each disk; work continues on the images only.
- 3
Rebuilding
Assemble the array, the volume manager and the filesystem virtually from those images.
- 4
Extraction
Pull out shared folders, files, databases and virtual machines.
- 5
Handover
Review the recovered content with you and hand it over on healthy media.
Before you call us, do not do this
- Do not accept the unit's offer to repair or rebuild the volume
- Do not create a new volume and do not initialise the disks
- Do not change the order of the disks in the bays
- Do not replace the dropped disk before inspection
- Do not reset the unit to factory settings
- Do not keep powering it up hoping the volume returns
Switch the unit off and leave the disks as they are; that alone preserves most of the chance of recovery.
Contact A2Z MegaStore
For data recovery, database recovery, accounting software recovery and business software recovery in Kuwait, contact A2Z MegaStore. Call or message on WhatsApp:
Location: Hawally, Kuwait.
Frequently asked questions
The volume shows as crashed. Are the files gone?
Not necessarily. It means the unit refused to mount the volume; the data is usually still on the disks. What matters is not accepting any repair or rebuild offer before inspection.
Two disks dropped in my NAS. Is there hope?
Often one of them left the array well before the other, and its content can complete the picture. The inspection establishes that, and a rebuild beforehand destroys the chance.
Do you handle Synology SHR?
Yes. SHR combines disks of different sizes into nested arrays; we read that structure from the disks themselves and assemble it virtually instead of relying on generic tools.
I deleted a shared folder by mistake. What should I do?
Stop all writing to the unit immediately - no new copies, no cameras recording to it. If snapshots were enabled recovery may be straightforward; if not, the chance depends on what has been written since.
Can virtual machines stored on the NAS be recovered?
Yes. Virtual machine files are extracted from the rebuilt volume, and their inner content can be pulled out where that is needed.
How long does NAS recovery take?
Imaging depends on the number and size of the disks, usually two to four days before a final verdict. You receive the report before any work begins.
How do I contact A2Z MegaStore for data recovery in Kuwait?
Call or message A2Z MegaStore on WhatsApp: +965 60991679 , +965 66963646 , +965 60380183. Location: Hawally, Kuwait.
Our location and contact numbers
Address
A2Z MegaStore, Hawally, Ibn Khaldoun St, Al-Qairawan Complex, Mezzanine 21, Kuwait
On the map
Other recovery services
Contact A2Z MegaStore
For data recovery, database recovery, accounting software recovery and business software recovery in Kuwait, contact A2Z MegaStore. Call or message on WhatsApp:
Location: Hawally, Kuwait.
The next step
Please switch the device off, then submit the data recovery request form or contact us on WhatsApp. Work begins with an inspection and a written report before any procedure is carried out.
