An Excel workbook that opens empty, a Word document reporting unreadable content, or a presentation gone the morning of a meeting? Office files fail for reasons that have nothing to do with a failing disk: a save interrupted, a network drop on a shared folder, a file written by an incompatible program. In most of those cases the contents are intact and the file needs rebuilding, not recovering.



Whether the file is deleted, or present but refusing to open.
A DOCX, XLSX or PPTX is not one file but a compressed package of parts: text, formatting, images, formulas and an index tying them together. When a save is interrupted or a network drops, the index is damaged or a part is truncated, and the application refuses the whole package even though most of the content survived.
We work at the level of those parts: extract the ones that are intact, rebuild the index, and reassemble a package that Office will open. With workbooks we make a point of preserving formulas, sheet names and formatting rather than values alone - a spreadsheet without its formulas is not a recovery.
Where the file is deleted rather than damaged, the work moves to the medium: we take a full image of the disk and extract the files from it, and never write to the original.
Establish whether the file is deleted or present and damaged, and how much of its internal structure survives.
A written report on what can realistically be recovered - text, formulas, formatting - with time and cost, before any work.
A full copy of the medium or the file, worked on without touching the original.
Extract the intact parts and reassemble a package Office will open.
You open the file with us and check formulas, sheets and formatting before handover.
Delivered on healthy media, and our copy is wiped once you confirm.
Never work on the original file. Take a copy first, and if you cannot, do not touch it.
For data recovery, database recovery, accounting software recovery and business software recovery in Kuwait, contact A2Z MegaStore. Call or message on WhatsApp:
Location: Hawally, Kuwait.
In most cases yes. That message usually means the package index is damaged rather than the data, so we extract the sheets and formulas and rebuild the file. The condition is that nothing has been saved over it since.
We preserve formulas, sheet names and formatting, because a spreadsheet without its formulas is not a recovery. Where part of that cannot be saved, the report says so before you pay.
Sometimes. Office keeps temporary recovery copies in known locations, and they can survive on disk after the application closes. The inspection establishes whether they exist in your case.
Yes, including servers, NAS units and RAID arrays. What matters is that the server is not shut down and the folder is not deleted before inspection, and that we are consulted before anything is done to it.
We recover the file as it is, protection included. We only remove protection for the owner, on proof of ownership, and within what the law allows.
Yes, and before we take the medium in if you prefer. Access is limited to the assigned engineer, and our copy is wiped once you confirm receipt.
One to two working days for the inspection. Repairing a single damaged file is usually faster than recovering a whole folder from a failing disk, and the report gives you an exact timeline before we start.
Call or message A2Z MegaStore on WhatsApp: +965 60991679 , +965 66963646 , +965 60380183. Location: Hawally, Kuwait.
A2Z MegaStore, Hawally, Ibn Khaldoun St, Al-Qairawan Complex, Mezzanine 21, Kuwait
For data recovery, database recovery, accounting software recovery and business software recovery in Kuwait, contact A2Z MegaStore. Call or message on WhatsApp:
Location: Hawally, Kuwait.
Please switch the device off, then submit the data recovery request form or contact us on WhatsApp. Work begins with an inspection and a written report before any procedure is carried out.